Configure

Set the rules once, and let FieldOps handle the rest.

Set your assignment rules, SLA targets and productivity settings once - FieldOps keeps track from there, so nothing falls through the cracks as your team scales.

Configure in FieldOps
Same platform, different setups

Each industry template starts you with roles that fit how that work is dispatched:

Construction & Field Service

High-churn job sites: supervisors run the full work-order lifecycle.

Healthcare & Home Care

Coordinator-dispatched visits with a documented clinical sign-off step.

Logistics & Delivery

Route-based dispatch built around live tracking, with no review step.

See all industry templates
What's inside

Configure features

Assignment engine

Set your assignment rules, and get the right worker recommended for each new task.

SLA compliance

Set your SLA targets and an at-risk warning window, then track compliance, response times and the jobs about to breach.

Workforce Efficiency Index

One number for how well your workforce is running, with a 12-week trend, what's driving it, and who needs a check-in.

Notification policies

Decide who gets notified about what, by role, and see a history of what was sent.

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